Frequently Asked Questions
Is Nexcybe Portrait AI an Indian business?
Yes. The legal operator and merchant is MANOHIT TESHNI MEDIA SOLUTIONS PRIVATE LIMITED, an Indian private limited company. Its CIN, GSTIN, registered office and customer-care details are displayed on this website.
What do the monthly prices include?
Only the monthly portrait-processing and digital-human credits listed on the selected plan. Credits expire at the end of the service period and do not roll over.
Do plans renew automatically?
No. Automatic renewal remains disabled until the approved PSP subscription controls are active. During launch, each new month requires a fresh customer instruction and payment.
Can Nexcybe modify an identity card or passport?
No. Nexcybe processes portrait photographs only. We do not change official document text, numbers, dates, photographs, seals, signatures, barcodes or security features.
What does an ID-photo preset do?
It crops a portrait and applies a plain background for common photo formats. Customers must verify the latest size and background rules with the receiving authority before use.
Can I create a digital human of another person?
Only when you have that person’s express consent and the necessary rights to the source images, voice and intended content.
Does a product-page plan guarantee marketplace approval?
No. We prepare platform-ready content using customer-supplied facts and assets, but each marketplace or advertising platform applies its own current rules and makes its own approval decisions.
Can the clothing visualisation use any model photograph?
No. The customer must own or license the model image and obtain the identifiable person’s consent for AI processing and the intended commercial use.
Does Creative Variant Lab copy a competitor’s advertisement?
No. Reference material may guide a general campaign direction, but outputs must remain original and must not copy third-party logos, protected product designs, claims or creative expression.
When does access start?
After order review, written activation confirmation and any required consent checks. We normally review a new access request within two business days.
How do I raise an unresolved complaint?
Use the Grievance Officer page to generate a reference, or email manohitteshnimspvtltd@gmail.com.